Subsequent to VA not implementing this recommendation, GAO again recommended in 2018 that VA establish an achievable wait-time goal as part of its new community care program (the VCCP). GAO previously recommended in 2013 the need for an overall wait-time measure for veterans to receive care under a prior VA community care program. However, as the figure shows, VA has not specified the maximum amount of time veterans should have to wait to receive care through the program.
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